On This Page

  1. Terms and Conditions
  2. Application Information
  3. General Conditions
  4. Payments
  5. Safety
  6. Liability Release
  1. Appendix A

1. Terms and Conditions

  1. Pride Toronto’s Artist Terms and Conditions are applicable to all Artists
  2. Throughout this document, an “Artist” is referred to as the individual, group, or company looking to participate with Pride Toronto.
  3. Any violation of any of the conditions within this document will affect the Artist’s continued participation with Pride Toronto.
  4. The Terms and Conditions are intended to provide clarity on the rights and responsibilities of Pride Toronto and Artists.
  5. The Artist Terms and Conditions are formulated in the context of the Mission, Vision and Values of Pride Toronto.
  6. The Artist confirms that they are the age of majority and have the authority to assume full responsibility for the behaviour of all persons participating in falling under this application. The Artist further agrees to comply with and enforce all applicable laws and regulations in connection with the event.
  7. Pride Toronto expects (and the contractual terms explicitly state) that the Artist and all their affiliates agree to operate in a manner that is consistent with the celebration of Pride in the communities by respecting the rights of all members of the community to participate in the event; by not presenting images or behaving in a manner that promotes or may promote degradation, stereotypes, hatred, or violence toward any person(s)/group(s); and by adopting and adhering to appropriate non-discrimination and equal opportunity policies as an organization.
  8. All Pride Month participation opportunities including but not limited to StreetFair Booths, Parade Contingents, Community Events, Advertising (web & guide) and all sponsor benefits are non-transferable. Only the name/logo/trademark of the artist entered into a signed agreement with Pride Toronto is permitted to be displayed in any of the opportunities listed above. No artist may display the Pride Toronto logo.
  9. Pride Toronto retains the right to update or modify terms and conditions with written notice to Artists. Artists have three (3) business days to raise an issue with Pride Toronto about the modified terms and express interest in removal.
  10. Pride Toronto retains the right to refuse any application without liability. Pride Toronto retains the right to cancel or modify Pride or Pride events at any time, in part or in full, without liability.
  11. Pride Toronto retains the right to cancel a performance up until May 30th 2022, with no financial obligation to the Artist

2. Applications Infomation

  1. All applications must be received through the Pride Toronto website.
  2. The act of receiving an online application shall not be deemed to impart or imply any obligation for Pride Toronto to accept any bid or application. Upon Pride Toronto’s approval of an application, the successful applicant – the Artist – will be notified electronically of their acceptance into Pride Toronto 2022.
  3. Applications will be considered incomplete if not completed in full. Incomplete applications will not be considered.
  4. If an Artist or a member of staff employed by an Artist has a Criminal Record, the Artist must disclose that information to Pride Toronto staff during the application process or as soon as the Artist is made aware.

3. General Conditions

  1. The Artist must accept and understand that Pride Toronto is a non-profit organization and relies on sponsorships. The artists agree that entertainment programming may be presented by or in part with sponsorship in some capacity.
  2. The Artist will not present images or messages that promote or condone violence, hatred, degradation or negative stereotypes of any person(s)/group(s).
  3. Approved artists who cancel within seven [7] days of their scheduled exhibition will be in breach of their contract and subject to the various outcomes; charged a cancellation fee, have future Pride bookings compromised.
  4. The Artist agrees to submit all required documentation including photos, biography, accessibility requirements, and social media handles prior to the agreed-upon deadlines.
  5. Artists must have the rights to the photo they are submitting to Pride Toronto. The Artist also understands that Pride Toronto may edit submitted photos for promotional purposes.
  6. As a Pride Toronto Artist you acknowledge that the land you are performing on is the traditional territory of many nations including the Mississaugas of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. You also acknowledge that Toronto is covered by Treaty 13 with the Mississaugas of the Credit.

4. Payments

  1. All payments will be issued to artists via Plooto, an e-payment service. If you require other means of payment you must inform Pride Toronto on the day of the contract signing.
  2. There will be no payment made to artists who are removed, are a no show, or miss their exhibition or installation period.
  3. Artists must complete and submit all required personal information prior to administrative deadlines for payments to be made at events or festival weekends. Failure to provide necessary information on time will result in payments being made no earlier than July 2nd, 2022.

5. Safety

  1. Pride Toronto is not responsible for the security of any equipment, vehicles, marketing materials or anything else brought onto the site.
  2. All Artists are responsible for the safety and security of their own goods and equipment, and must ensure the safety of the public by limiting any possible access to their equipment at any time.

6. Liability Release

  1. In consideration of the acceptance of this application and permission to participate as an Artist on one or more Stages for Pride Toronto, the Artist waives and forever discharges Pride Toronto staff, board, volunteers, and suppliers, the City of Toronto and all other associations, sanctioning bodies and sponsoring companies, and all their respective agents, officials, servants, contractors, representatives, volunteers, staff, elected and appointed officials, successors and assigns OF AND FROM ALL claims, demands, damages, costs, expenses, actions and causes of action, whether in law or equity, in respect of death, injury, loss or damage to my person or property HOWSOEVER CAUSED, arising or to arise by reason of their participation in the said event, whether as an Artist, spectator, participant, competitor or otherwise, whether prior to, during or subsequent to the event, AND NOTWITHSTANDING that the same may have been contributed to, or occasioned by the negligence of any of the aforesaid.

1. Appendix A

Artist Dispute Resolution

In accordance with the City of Toronto’s “Declaration of Compliance with Anti-Harassment/Discrimination Legislation & City Policy”, the Dispute Resolution Process (DRP) is established by Pride Toronto to review and resolve complaints about a group’s participation in or exclusion from the Pride Toronto Festival. The organization appoints a roster of volunteer Dispute Resolution Officers (DROs) who have relevant professional experience in adjudication and dispute resolution. The DROs do not advocate on behalf of or represent any party in a dispute. The DRP is not a legal proceeding. For greater certainty, the DRP will only consider complaints about the participation or exclusion of a group in the Pride Toronto Festival, or an alleged violation of the rules and policies governing participation in the festival programming. Complaints about any other Pride Toronto activities and decisions not relating to a group’s participation in or exclusion from the Pride Festival, and any proposed changes to the by-laws or policies of Pride Toronto, will not be considered through the DRP. This policy governs all complaints received in the 2022 calendar year.

How do I file a complaint through the DRP?

A complaint must be submitted by email to disputeresolution@pridetoronto.com with the subject line: Programming Dispute.

The complaint must contain all of the following information:

  1. The complainant’s name and phone number and/or email address
  2. The group whose participation or exclusion is the subject of the complaint;
  3. The specific grounds for the complaint, including reference to the particular section in a Pride Toronto by-law, policy, or rule that is alleged to be at issue; and
  4. The exact form of relief or remedy sought by the complainant.

The main body of the complaint – i.e., the specific grounds and relief sought – is limited to 500 words. No other documents should be submitted at this stage. Anonymous complaints or use of pseudonyms are not permitted. Complaints that do not contain all of the required information, are longer than 500 words, or are not submitted by email or by the deadline will not be considered.

A complainant must elect to proceed by mediation, to be followed by arbitration (if mediation fails), or waive mediation and simply elect to proceed to arbitration. Contact information will be provided to the presiding DRO, who may in turn also provide such information to the group affected by the complaint. Pride Toronto cannot guarantee that the names of complainants, or their contact information or complaints, or the results of the DRP, will not become matters for the public record.

What are the timelines to submit a complaint?

The Pride Guide and/or events calendar is posted on the Pride Toronto website no later than June 1st. Complaints about a Pride Toronto approved or excluded Participant must be filed by June 8, but no earlier than June 1, to address participation in the 2022 festival. Complaints about the behaviour of an artist or group in the festival must be filed within 30 days of the alleged violation.

Who can submit a complaint?

Pride Toronto will only consider complaints about artists / programming from anyone who submits one.

What are the resolution options?

There are three avenues or methods available to make a complaint and seek resolution including:

  1. A request for Corrective Action – when not seeking a penalty and within Pride Toronto’s authority – this process is outside of the Dispute Resolution process.
  2. A request for Mediation – between the complainant(s) and festival artist(s) in an effort to resolve the complaint. The goal of mediation is to come to a workable solution that leaves both sides in agreement with the resolution.
  3. A request for Arbitration – which seeks an independent review of the approval or exclusion of artist(s) from the festival programming, or an alleged violation of the rules and policies governing participation in the festival. A complainant may request to start at step one and proceed through the steps or go directly to Arbitration.

What happens after a complaint is filed?

If a complaint is submitted by the deadline established in a given year and contains all of the required information indicated above, a single DRO will be selected by Pride Toronto from the roster to preside over the dispute, including both the mediation and/or arbitration, as the circumstances may require. A single DRO may be selected to preside over two or more complaints that appear to involve substantially similar issues and/or affect the same group.
The DRO may dismiss a complaint on their own initiative, without requiring further information or submissions from a complainant or affected group, if in their opinion the complaint is frivolous, vexatious, or an abuse of process. For example, a complaint relating to an issue that has been resolved or adjudicated by a prior DRP, whether involving the same or different group(s) and/or complainant(s), shall be considered an abuse of process and be dismissed.
Otherwise, the mediation and/or arbitration process shall commence within three ( 3) days of the selection of the presiding DRO. The contact person for the affected group shall be sent a copy of the complaint by the DRO upon commencement of the mediation or arbitration process.

Last updated: January 25, 2022

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