Privacy Policy

This privacy policy explains how Pride Toronto collects, uses and discloses your information when you use our website. The policy also explains how our privacy commitments apply to our website operations.

Privacy Policy Commitments:

The only personal information that we collect from your visit is what you voluntarily provide to us for specific purposes.

  • Our website analytics only use non-identifiable data.
  • We do not share data about your visit with third parties except to report malicious attacks or as required by law.
  • We do not allow third parties to track you, with a few exceptions – when you access our forms on Marcato, Google and Wild Apricot. The third-party software’s hold a privacy policy on their own.

Information Collection, Use and Disclosure

We collect personal information about you for the following purposes: to process and maintain your membership; to process and administer applications to be part of the Pride Toronto Festival; to communicate with members; to process and administer applications for employment; and/or to process and administer contests and surveys. If the information is not provided, Pride Toronto may not be able to provide these services. Unless you tell us otherwise, Pride Toronto may also use this information to send you material about Pride Toronto events or activities and to conduct market research.

In order to facilitate these activities, Pride Toronto may need to provide this information to external organizations that provide services to us, such as mailing literature. If you do not wish your information to be used or disclosed for these purposes or you wish to access, correct or update the information Pride Toronto holds about you, you may do so by contacting Pride Toronto by mail at 55 Berkeley Street, Toronto, Ontario M5A 2W5, by phone on 416 927 7433, or by e-mail at office[at]

Pride Toronto will not otherwise disclose any personal information unless we seek your consent or where such disclosure is legally authorised or required, such as in the investigation of a criminal offence, or in compliance with a search warrant, court order or subpoena.

Pride Toronto is the sole owner of any information collected. We will not sell, share or rent this information in ways different to that indicated in this statement. Pride Toronto collects information from members and visitors at several different points on this website.

You should also be aware that, as a non-profit organization, Pride Toronto is required by the Non-Profit Act to maintain a register that includes the name and address of every member of the company. In accordance with the Non-Profits Act, Pride Toronto must provide access to or a copy of the members’ register to any person who makes such a request.

Data Collection

Pride Toronto web servers automatically record non-identifiable details about website visits and interactions. Web server log files are generated when visitors view our webpages. Pride Toronto web servers log the following data about your visit:

  • Your Internet Protocol (IP) address. For analytics purposes, we retain only the first two octets of your IP address to prevent the possibility of re-identification (e.g. is stored as 38.112.*.*).
  • Your device type, brand, and model.
  • Your operating system.
  • Your browser type, plugins, and version.
  • Pages you viewed on our website and time spent on each page.
  • URL of the page that directed you to our website, and in some instances, the search term(s) you used to find us.
  • Language of your browser.
  • Country (determined by IP address).

Server logs are automatically deleted within 30 days, unless circumstances warrant longer retention, for example, to investigate a bug or malicious attack.

How We Use Your Data

Our website analytics only use non-identifiable data. We use dreamhost to host our web servers, and carry out all website design operations in-house, including logging and analyzing transaction data from website visits.

Pride Toronto uses server log data to:

  • fix errors on our website;
  • defend against malicious attacks;
  • generate website usage statistics; and
  • improve service delivery in general.


A cookie is a small text file that a website creates and accesses through your browser when you visit the site. Cookies are used for many purposes, such as to track language preferences, provide customized web page content, and display website navigation history.

Cookies used by Pride Toronto do not contain personally identifying information, do not give us access to anything on your device. We only use “session” cookies that expire with each visit (unlike “permanent” cookies that can track visitors across multiple visits, websites, and time). Our session cookie contains a randomized number intended to help your browser interact better with dynamic content on our site, and is not for tracking purposes. Should you opt-out of our web analytics, a cookie will be set to recognize your preference. Data generated from our cookies are not used to identify visitors, and are never shared with third parties.

Third Party Cookies

When visiting our site, your browser may receive longer-term “permanent” cookies from Google, a third party. This may happen because some Pride Toronto web pages host video content stored on YouTube, and also because our site offers the Google Custom Search function. Consequently, Google may track your online activities across other websites. We have attempted to limit the privacy impacts of third party Google cookies on our site through technical and contractual means.

You do not have to accept any cookies to access or search the Pride Toronto website. However, there may be minimal loss of functionality if you have disabled or deleted all cookies. Please consult your browser settings (and browser plugins), which allow you to configure whether and how you receive cookies. For additional information and guidance, the following consumer website explains how to delete and control the cookies that are stored on your computer.

Third Parties

Pride Toronto collects and analyzes website usage data strictly for internal purposes. We do not sell, rent, exchange, or otherwise disclose any information that we collect about our website visitors to third parties, except in the case of a malicious attack or as required by law.

We have limited the amount of information that third-party tools can collect about you on our website. However, we may collect data from you when you visit pages that contain embedded YouTube videos or use Google Search on our website.

Email Communications

Any personal information that you give us will only be used to respond to your message and/or provide you with the requested service or assistance. If you do not wish to receive e-mail communications from Pride Toronto regarding new events and the work that the organization is undertaking, you may unsubscribe at any point or e-mail us at [email protected].

External Sites

This site contains links to external sites. We are not responsible for the content and the privacy practices of sites other than our own. We encourage you to examine each site’s privacy policy and disclaimers and to make your own decisions regarding the accuracy, reliability and completeness of material and information found there.

Important Information

Although we attempt to ensure that all information posted on our site is accurate and complete, we do not represent that it is so, or guarantee it, and accept no liability or obligation for accuracy or completeness. If there is any discrepancy between information posted on our website and in an original paper version, the version that is most current should be considered to be the authoritative version.

We take reasonable precautions to protect your personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Contact Us

Should you have questions or concerns regarding our website, please email [email protected] or contact 416 927 7433.