Frequently Asked Questions
How old do you have to be to enter a beverage garden?
To purchase or consume alcohol, you must be 19 years of age or older. The OLG Central Stage is 19+ only. However, the rest of our beverage gardens are open to all ages and any member of the public. Our friendly staff will ID all guests who wish to consume alcohol if they appear under the age of 30.
Where is Lost and Found?
For any lost and found items, speak with one of our Pride Toronto volunteers or visit the Beer Store parking lot, at 572 Church Street.
What do I do if I need medical assistance?
If you need medical assistance, representatives from Toronto EMS are located at 26 Maitland Street.
What do I do in the event of an emergency?
Call 9-1-1 during any emergency where people or property is at risk. In other situations, notify the nearest Public Safety Ambassador or a uniformed security guard, who have direct access to our dispatch centre.
Where can I get water?
Pride Toronto is proud to offer free drinking water at our water stations located around the festival. Please refer to our festival map for locations.
Please report any missing children immediately to a Public Safety Supervisor (light blue volunteer shirt) and escort them to Volunteer Headquarters, located at 572 Church Street, in the Beer Store parking lot for assistance.
What Accessibility Services are available?
Pride Toronto strives to make our festival site, materials and events barrier free. Our services include, but are not limited, to:
- Live audio description of the parade
- Free wheelchair and walker lending services
- ASL Interpretation around the festival site, at the Accessibility Services Hub and during select events
- Audio Pride Guide, Braille Pride Guide Companion and tactile maps
- Risers and designated viewing areas along march and parade routes, and at select entertainment stages
- Live described parade viewing at the accessible seating area located at Yonge and Wood Streets
- Mobility Assistants to help you get around the festival site
Where is the Accessibility Services Hub located?
The Accessibility Services Hub is located on Maitland Street at Church Street, on Friday June 26 4pm-10pm, Saturday June 27 – Sunday June 28 10am-10pm, where you can access all of our services. Additionally, our hub is a social and information centre equipped with water, a shaded seating area, space for service animals, and an accessible washroom.
What Sustainability practices are in place?
Pride Toronto is always working to build a more sustainable organization and festival site.
Here are some of our 2015 Festival Initiatives:
- Water Stations
- Waste Stations
- Public Transit Access
- Bike Valet Parking
If you have an idea for a sustainability initiative, or are interested in volunteering for our stellar team of Sustainability volunteers, email us at firstname.lastname@example.org.
Have any other questions?
Please email us at email@example.com.